July 31 – The owner of a hotel on Koh Samui was almost shocked to see a bill informing electricity bills of 11 million. Recently, the PEA of Koh Samui has clarified the reason that it was during the change of the name of the electricity user who had not yet logged into the system. Ready to fix the electricity bill correctly
From the case of a Facebook user posting a picture of an electricity bill among us as consumers. Specify the amount to be paid. is higher than 11 million baht, or 11,780,004.62 baht, despite the fact that the past 5 months of electricity usage history has less than 50,000 baht of payment, the average monthly electricity bill is about 3-4 thousand baht per month
This Facebook user stated that he was very excited, asked the admin to approve the electricity bill of 11 million, asked the call center, didn’t know, had to wait for the 3rd day (3 Aug. 66, the opening day), but the bill was sent. By mail today, the last month’s off-peak value is 5 million more than the previous month 29 Anyone know what caused it? I don’t know if I can’t sleep. I can’t eat rice now.
Surat Thani said that when he received the bill and saw the electricity bill as high as 11 million baht, he was shocked. But I think it’s probably that we have to cancel. electricity consumers from one company to another Think of it as the total amount of expenses that have been used in all. But after reading the details, I know that it’s not. It’s this month’s electricity bill. Shocked, his hands tremble, so he calls the electric utility call center. But the call center said that it could not give an answer. Have to wait for the opening day on August 3 to contact the Provincial Electricity Authority, Koh Samui branch. During that time, I went to find out what could be the cause. There is information that it may be caused by an electrical leak. or posting wrong information Was also worried that if there really was a power leak, we had to pay for electricity up to 11 million? So it was posted in the group. ‘We are consumers’ and asked a friend who works as an architect and said that for this amount of electricity, if there was a real leakage, there would have been an explosion. It’s a system error. we calm down The hotel has rooms. 23 rooms, normally pay no more than 50,000 baht per month for electricity bills. Type numbers in alternate positions.
Recently, the accounting and finance department staff The Provincial Electricity Authority, Koh Samui branch, came to meet and clarify about the electricity bill, knowing that the electricity bill that came out was sent by an automatic system without having been checked first. It is usually inspected first and sent to the customer on the opening day. and the customer has changed the name of the new power user causing the automatic data recording system to be incomplete must use the method of manually entering the data into the system and because there are many power users so an error occurred from entering the wrong unit in the maximum electricity bill But now the electricity bill has been corrected from the original 11,780,004.62 baht to 46,878.20 baht.
Mr. Thanaphan Tiasuwan, Director of Corporate Image Communications Division The Provincial Electricity Authority (PEA) clarified that according to the media presenting the news, the electricity cost is unusually high in the area of Koh Samui. Surat Thani Province PEA is not calm. Accelerate the investigation and clarify that there is an inaccuracy in the registration of the electricity bill. thus causing the unit to use more electricity than reality from such events The Provincial Electricity Authority met and clarified to understand the electricity users. by delivering the correct electricity bill to the aforementioned electricity user The Provincial Electricity Authority apologized for the incident. And will continue to improve operations . – Thai News Agency
Source: Thai News Agency