Freshworks Unveils AI-Powered Customer Service Suite with Freddy Generative AI Integration
Freshworks Customer Service Suite SAN MATEO, Calif., Aug. 03, 2023 (GLOBE NEWSWIRE) — Freshworks Inc., (NASDAQ: FRSH) today announced the launch of its AI-powered Customer Service Suite which brings together self-service bots, agent-led conversational messaging, and automated ticketing management in an all-in-one solution. Uniting Freshchat™, Freshdesk™, and the company’s generative artificial intelligence technology, Freddy AI, […]