Bangkok, Aug. 24 – The OCPB Board recommends 3 measures to strengthen the teeth. Protect the rights of consumers in insurance. reduce disputes The value of lack of benefit from using a car, drunk driving extends to being drunk on marijuana, Kratom leaves, and other narcotic substances.
Mr. Suthiphon Taweechaikan, Secretary-General of the Office of Insurance Commission (Secretary-General of the Insurance Commission) revealed that at the Consumer Protection Committee Meeting and Insurance Participation No. 1/2023, with representatives from many sector The meeting suggested issuing measures to increase the efficiency of protection of insurance benefits, the first issue, in order to reduce the dispute on the lack of benefits from additional use of cars. The number of car repair days should be set in order to calculate the loss of benefit from using the car. Used as the minimum standard criteria to be used to resolve disputes between victims and insurance companies. about the number of car repair days
However, if the parties to the dispute have other facts May affect the duration of car repairs. different from the aforementioned framework. The parties can prove and agree on the number of days of actual repairs. The OIC should bring the framework to listen to opinions from stakeholders, comprising the public sector, business sector and car garages. And there should be communication and public relations for the general public to have a clear understanding of the framework for determining the number of repair days for such cars as well.
Issue 2: Suggestions on blood alcohol level measurement according to car insurance policy conditions should be clear and fair to all parties from the problem of a drunk driver driving an accident But could not measure the amount of alcohol at the time of the incident or there is a refusal to measure the level of alcohol content by now Determining the minimum amount of alcohol at the time of the incident is unclear. The meeting thus agreed to further discuss such issues with the Department of Health Service Support and the Board of Hospitals. Control measures should be established. The case of drunk driving also covers the intoxication of marijuana, kratom leaves, and other drugs.
Issue 3 Opinions and recommendations on measures to increase efficiency in relation to protection of insurance benefits The meeting praised the proactive work of the OIC. Field visits to help people with insurance In the event of major accidents whether to check policy information Including supervising and monitoring the compensation for victims who are sensitive and able to access the situation. with the introduction of various technologies to assist in protecting the rights of the people
The meeting then suggested 3 additional measures. First, there should be a collection of interesting disputes and new issues. to be a case study for the public By making a manual and disseminating through various public relations media. Measure 2 Anti-Fake News should be prepared and disseminated to alert the public about deceptive behavior in insurance consumers, for example, in the event that consumers are deceived into buying pet insurance. The insurer does not operate insurance business legally in Thailand. And the third measure should provide an increase in the number of insurance volunteers. Organize training by integrating with various agencies Arrangement of insurance volunteers as insurance mediators of the OIC – Thai News Agency
Source: Thai News Agency