Bangkok: Police received over 600 requests to unlock bank accounts nationwide within two days. They emphasized that victims can file a report at any police station or by calling the 1599 hotline, provided they provide five pieces of identity verification.
According to Thai News Agency, Pol. Lt. Gen. Archayon Kraithong, spokesman for the Royal Thai Police, revealed that National Police Chief Pol. Gen. Kittirat Panpetch held a meeting to establish guidelines for handling reports of temporary suspensions of financial transactions, ensuring uniform nationwide practices. Pol. Gen. Thatchai Pitaneelabutr, Inspector-General of the Royal Thai Police and Director of the Technology Crime Suppression Center (PCT), has been assigned to oversee the process. He has also instructed all police stations nationwide to accept all reports from victims. The victims must correctly verify five pieces of information: full name, national ID card number, telephone number, bank account number, and bank name. This prevents fraudsters from impersonating innocent individuals. If an innocent person is identified, the administrators of each police station must compile the information and submit it to the Technology Crime Suppression Center (PCT). The PCT will then forward the information to the AOC for verification and prompt unlocking. However, if an account is found to be involved in a crime, strict legal action will be taken.
The results of the operation of receiving requests to release bank accounts from various agencies on 17-18 September 2025 found that the statistics of requests to release suspensions increased. On 17 September, there were 285 accounts, while on 18 September, there were 333 accounts, an increase of 48 accounts, or 15%, divided into:
All units have filed petitions, totaling 430 people, 618 accounts, 17 accounts have been suspended. From the initial investigation, it was found that 109 people, 128 accounts, are related to the case / No case has been found, forwarded for consideration, totaling 322 people, 473 accounts, 14 people, 17 accounts have been suspended.
The agency that received the most complaints was Police Region 4, with 113 people and 165 accounts, followed by the 1599 hotline, with 48 people and 81 accounts, and Police Region 3, with 45 people and 48 accounts, respectively.
The channels receiving the most complaints were police stations (327 cases), telephone (177 cases), and hotline 1599 (81 cases).
The most common reasons for suspension are 359 personal accounts, 78 merchant accounts, 74 salary accounts, and 90 other accounts.
In addition to those affected by the temporary suspension of financial transactions, who can request a lifting of the suspension via the AOC hotline at 1441, they can also file complaints at police stations nationwide. The Royal Thai Police has also launched the 1599 hotline to supplement the AOC's reporting procedures.