Foreign ministry launches website for service, protection of citizens overseas

Jakarta (ANTARA News) – Indonesian Ministry of Foreign Affairs here on Tuesday launched a website called PEDULI WNI for service and protection of Indonesian citizens overseas.

Minister of Foreign Affairs Retno Marsudi officially launched the website while delivering the annual statement of the minister of foreign affairs on Tuesday.

“We are aware that the better the system of Indonesian citizens protection, the higher the public expectation. Therefore, the ministry of foreign affairs has continued to innovate towards a better system to protect Indonesian citizens,” Marsudi stated.

The website, therefore, will provide an integrated database of Indonesian citizens living overseas.

It will also provide consular access, civil registration, immigration, and employment services.

Indonesian citizens could report their arrival, displacement, or return during their stay overseas through the website, thus enabling representatives to provide optimum services and protection to Indonesians.

Through the website, Indonesian citizens could also file a case complaint.

Meanwhile, in 2017, the ministry of foreign affairs managed to establish an integrated database of Indonesian citizens living abroad.

The ministry has also developed SafeTravel, a smartphone application which provides information needed by Indonesian citizens while traveling overseas.

Users can access information about destination countries, including time zone, security condition, local law and custom, requirement for immigration and health service, service provided in Indonesian embassies or consulate general, and even of local culinary and praying house.

Marsudi noted that providing protection for Indonesian citizens had its own challenge.

The ministry and Indonesian representatives in 2017 managed to solve as many as 9,894 cases involving Indonesian citizens overseas.

As many as 14 Indonesian citizens have also been released from death sentence.

Indonesia has also repatriated almost 50 thousand Indonesian citizens, especially migrant workers, and has returned financial rights, worth more than Rp120 billion, to Indonesian citizens.

The countrys diplomacy has also resulted in releasing two Indonesian hostages from South Philippines.

“In the last three years, the government continued to present the country before its people, wherever they are,” Marsudi remarked.

Source: ANTARA News